![]() ![]() When receiving assets on your Ledger account from the exchange, you may be given a choice of network for withdrawal. Once Ledger Live has finished synchronizing, your balance should be correct.Ĭheck if you used the correct network to receive your assets ![]() ![]() The application will then reopen to your dashboard. Click Confirm after reading the instructions.Clear cache to delete the downloaded data and force a full resynchronization with the network. This data, also known as cache, is stored on your computer and optionally encrypted with your password. Transactions to and from your Ledger device are downloaded from blockchain networks and displayed in Ledger Live. Once fixed, Ledger live should display the correct amount. Node issues are typically fixed within a few days but more severe outages can last longer. Nodes experiencing issues or outages will show in Orange or Red. You can check the performance of these nodes in the Status page. When a node experiences performance issues, it can prevent Ledger Live from “seeing” incoming transactions to your device and record them in the Last Operations section in Ledger Live. These nodes help Ledger Live read blockchain activity and keep track of transactions. Ledger Live is powered by nodes run by Ledger. If your version is outdated, please download and update the latest version via this link. To check your Ledger Live version, go to Settings -> About the version number will be displayed under Version. The latest version of Ledger Live is displayed here. If your transaction is showing as completed from the sender but doesn't show in your Ledger wallet, the most common cause is an outdated version of Ledger Live. Balance looking off or missing a transaction? There might be a number of reasons why your transaction doesn’t show in Ledger Live. Are you missing an asset or can’t see a deposit in Ledger Live? This article will help you find your coins. ![]()
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